Exchange policy
Exchange Policy:
- Whenever you place an order, we have it freshly manufactured for you and shipped out.
- Each piece that we make is with painstaking efforts and with the contribution of many artisans and our workforce.
- We take great care in delivering our products and adhere to the highest quality standards.
- Once our piece is sold it can only be exchanged for in a bigger or a smaller size of the same style (provided sold piece is returned to us in a perfect condition and informed within 24 hours.)
- If the size ordered is incorrect, courier charges would be borne by the customer, both the times. Please check your size from our size chart mentioned.
- You can even send us your body measurements, we can make accordingly.
Steps for Size Exchange:
- For size exchange please email at info@shubhshreestudios.com with your original order number along with all the necessary details of exchange. Please ensure to name the subject line as ‘Exchange - Name - Order Number’
- You can also Whastapp on +91 96644-03633 for the same and the team will get back to you as soon as possible
- We will send the revised package once we receive the previous one
- Please note: customised pieces cannot be exchanged
Steps for Customisation:
- We offer size, length, neck depth, back depth and all types of customisation
- We customise our existing products in different prints, you can mix-match prints according to your taste and preference
- If there is a specific inspired outfit you want to get customised from scratch, that is possible too
- From pattern, to style, to size, we’ve got you covered
- For any type of customisation, you can DM us or WhatsApp us on +91 96644-03633, +91 98294-63682, +91 99288-54300
Please note: all mails/DMs will be addressed within 24 hours of being received. We appreciate your patience.